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Benefits Representative I


Order: 228202
Temp - > 30 Hrs

Internal Job Posting Title: Benefits Representative I

Department: 64 – Human Resources

Reports to: Manager, Benefits

FLSA Classification: Non-Exempt

Pay: DOE/Education
Length: 6 – 9 months

Pay: $20 - $25/hour

San Diego, CA 92121

The Benefits Representative role is a critical member of the Human Resources team and provides contributions to the Compensation and Benefits function. The role is responsible for all levels of communication across the organization regarding benefit offerings and programs as well as facilitating and maintaining key aspects and duties. To be successful in the role, an incumbent must demonstrate discretion, critical thinking skills, accountability and accuracy. There is a prevalent amount of customer service and the incumbent will be required to operate at the highest level of service and professionalism.

Essential Duties and Responsibilities:
• Responsible for Benefits Inbox replies
• Benefit invoice submission, tracking, and auditing
• Reconciling new hire enrollments
• Assist with benefits portal administration
• Auditing dependent verification documents
• Carrier management and troubleshooting issues
• Coordinate Wellness events and communications
• Assist with annual compliance audits
• Other duties as assigned

Education and Qualification Requirements:
• Bachelor’s Degree or 2-3 years of relevant experience preferred, HR Certificate preferred

Notes from Manager:
Manages the day to day Benefits Help Desk

    • Good written and oral communication

    • Attention to detail

  • Manages the invoicing and partnership with Finance

    • Strong Excel skills (VLookup, Pivot Tables, Auditing)

  • Needs to have some benefits background